“You’re goddamned right there was a billing error on october 23rd of 2011"Inc.
All we’d do is call, email, regular mail and even in person harass the company you’re having trouble with for like a reasonable per hour fee, but we’d train members to be really good at dealing with other beaurocracies
Like “Oh we can’t return the money we know you overpaid us because we have to go through this complex system where our system errors are prioritized over your human needs”
and shit like this wouldn’t be underfunded and staffed by people who couldn’t be trusted to make easy mac with the instructions in front of them and the instructions being read out on repeat on a speaker.
Thoughts From The Peacock Angel 